Reference

How We Handle Your Account Information

We collect what we need to run your account, verify your wallet transfers and keep the platform secure. This policy covers the data we gather when you sign up, deposit through bKash or Nagad, play our games and contact support.

Account registration dataPayment activity logsDevice and session recordsSupport conversation historyGame play records
ww555 How We Handle Your Account Information
DATA PRACTICES

How We Protect and Use Your Information

We encrypt account credentials and payment details using industry-standard protocols. Session data helps us spot suspicious logins. We retain transaction records to resolve disputes and meet financial record-keeping obligations. You control your contact preferences and can request data changes through support.

Encryption Standards

We encrypt your password, mobile number and payment details both in transit and at rest. Session tokens expire after inactivity so someone else cannot access your account if you leave your device unlocked.

Cookie Usage

We use cookies to keep you logged in, remember your language preference and track which pages you visit so we can improve navigation. You can clear cookies in your browser settings anytime.

Account Security

We log your IP address and device details each time you sign in. If we see a login from an unfamiliar device or location we may ask you to confirm your identity through OTP before granting access.

Data Retention

Active account data stays accessible while you use the platform. After you close your account we archive your transaction history according to regulatory requirements and delete marketing records within ninety days.

POLICY QUESTIONS

How to Reach Us About Privacy

If you want to see what data we hold, correct an error in your account details or ask us to delete records after you close your account, contact our support team. We handle privacy requests through the same channels we use for account help.

Live Chat Open the chat widget on any page and tell the agent you have a privacy question. Our team will verify your account and walk you through the request process in the same conversation.
Email Support Send your privacy request to our support email address. Include your registered mobile number so we can confirm your identity before we share or update any account data.
Account Settings Log in and head to your account settings panel. You can update your contact details, change your password and review your transaction history without contacting support.

Common Privacy Questions

We collect your mobile number, date of birth and a password you choose during registration. We also log your device type and IP address each time you sign in to detect unusual activity.

We share payment information only with our banking partners who process bKash, Nagad and Rocket transfers. We do not sell your wallet activity or contact details to advertisers or third-party marketers.

Yes. Contact our support team through live chat or email and ask for a copy of your account data. We will verify your identity then send you a summary of the records we hold.

Log in to your account, open the settings panel and edit your contact details. You may need to confirm the change through an OTP sent to your new number before it takes effect.

We archive your transaction history to meet financial record-keeping requirements and delete your marketing preferences within ninety days. You can request full deletion by contacting support after your account is closed.

No. We only track your activity on our own platform. We do not use cross-site tracking pixels or share your browsing history with advertising networks outside our domain.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.